Q1: How long does shipping take and how can I track my package?
A: We ship locally from the U.S., usually delivering within 4-6 business days. You can track your package here: https://www.ihoodwarm.com/apps/17TRACK
Q2: Are heated vests safe?
A: Yes, Our heated vests are safe. However, please ensure to not use the heating function until the vest is completely dry. Additionally, if you have a cardiac device, it is advisable to consult with your doctor or the pacemaker manufacturer before using a heated vest.
Q3: Can I wash the heated vest?
A: Hand washable or machine washable. If machine washing, please use a laundry bag (not included) to prevent the washing machine from damaging the cable. Please dry naturally, do not use the dryer.
Q4: Can I take a heated apparel on a plane?
A: Yes, our power bank is TSA free. Both the power bank and the heated apparel can be taken on the plane. However, please note that if you need to check in the heated apparel, remember to take out the power bank and carry it with you. Generally, airlines do not allow power banks to be checked in.
Q5: Can I wear a heated vest on an airplane?
A: Yes, both our heated vest and battery can be taken on the plane. Generally, you can use its heating function on the plane. However, you should always follow the specific guidelines and requirements of the airline.
Q6: Can someone with a pacemaker wear a heated apparel?
A: Generally, individuals with pacemakers should be cautious when choosing to wear heated apparel. Although the heated vest itself may not directly interfere with the pacemaker, it can generate an electromagnetic field that could indirectly affect it. Therefore, it's advisable to consult a doctor before deciding to use such products.
Q7: What power bank for heated vest?
A: To ensure better results and a longer service life of the heated vest. Please use our special QC3.0 power bank.
Q8: How to turn on heated vest?
A: Press 3s to turn it on/off.Press once to switch among high, medium, low temperature.Press to turn off the light if you don't like it on.Our raised switches make it easy for you to find the right heating zone.
Q9: Are heated vest worth it?
A: If you live in an area where the autumn and winter seasons are quite cold, or if you often engage in outdoor activities (such as skiing, climbing, fishing, etc.) or work outdoors, or usually afraid of cold, then a heated vest can be very useful. It can provide you with additional warmth, helping you resist the cold. At the same time, compared to traditional cotton clothes or down jackets, a heated vest is more lightweight and offers more freedom of movement, it won't restrict your activities.
Q10: How long does the heated vest last?
A: Low_8.5 hrs . Medium_6 hrs . High_4.5 hrs (All heating area working ),Up to 20 hours working time when you only use the hood heating zone at low temperature.